Improving Outcomes

We have devised a set of uniquely creative products and services that help answer and enhance some of the challenges UK employers now face. They are exclusively available for our business clients and we’ve designed them with both the employer and employee in mind. Our aim is to drive workforce productivity and improve outcomes for all.

Havensrock Private Medical Insurance

Small schemes don’t have to mean fewer benefits. Employers with small medical insurance plans can still offer a generous healthcare package that will help attract and retain top talent while reducing sickness absence too.

We designed Havensrock Private Medical Insurance for companies wanting comprehensive healthcare without compromise for one member or more. It provides an exclusive package of private medical insurance and access to leading consultants and hospitals. Plus you can choose to offer further benefits such as worldwide travel and Dental/Optical cover.

We also make sure that this market-leading solution is competitive by introducing set premium loadings based on a company’s individual claims.

Havensrock Private Medical Insurance is distributed and administered by Punter Southall Health & Protection and insured by AXA PPP.

Healthsmart Absence Management

By integrating occupational health, absence management processes and employee benefits, Healthsmart cuts costs, reduces absence and drives workforce wellbeing.

We’ve created three service levels and built-in flexibility to answer specific company needs, whatever their size. We work with HR teams to minimise work-related illness and injury, set up referral triggers to access medical help at the right point and review absence cases monthly.

Our Wellness Team acts as the proactive interface between our clients, their benefits and their occupational health provider – either their own or Health Management Limited, Healthsmart’s partner.

Download Healthsmart Flyer

Med 24 app

Having to wait to speak to a GP when you’re feeling unwell can cause worry and stress. And with waiting times for doctors’ appointments at an all-time high, it can mean that employees have prolonged time off work while they wait for a diagnosis or treatment.

That’s where Med24 can help.

Using the Med24 app, your employees can speak to a fully qualified, practicing GP, any time day or night, 365 days a year, from wherever they are in the world. Providing peace of mind and fast access to medical advice when it’s needed most.

Med24’s private prescriptions service means that your employees can get their medication quickly sent to their home or place of work. Getting them on the road to recovery fast.

Your employees can access Health monitor, which stores their medical notes and can help them to find nearby healthcare services. Great when they are on the move and need medical support away from home.

Not being able get a GP appointment can cause unnecessary sickness absence, as well as employees coming to work when they are not well – making their health issues worse. Med24 provides your staff with peace of mind, that they can quickly get medical advice when they need it most.

Med24 is a cost-effective employee benefit. As an employer it can help you to:

•  Manage employee sickness absence
•  Boost employee engagement as staff really value it
•  Put your people in control of their healthcare needs

Download – Introducing Havensrock Med24

Post Hospital Service

Private medical insurance (PMI) is a dependable, quality product that focuses on expert treatment rather than rehabilitation. So once employees leave the hospital there is no linked support for them at home, which can delay their recovery and their return to work.

Our sister company RedArc has a team of Personal Nurse Advisers who help ill health employees with practical, considerate telephone advice and emotional support throughout their illness. They coordinate Help at Home to supplement our private medical insurance service for clients. High quality, tailored homecare for 2 hours a day, up to 2 weeks helps employees get back on their feet with domestic and personal care that includes meal preparation, shopping and bathing.

Following discharge from hospital, they help employees make as speedy a recovery as possible and manage their condition going forward.

Download the Post Hospital Service flyer


Historically, protection insurances have been based on employers supplying employee data just once a year. But it often takes a disputed or rejected claim to realise that employee data is out of date, therefore risks aren’t fully covered and chunky premium increases become the norm.

Gladis is our online self-service platform provided in partnership with Psyon, that reduces the risk of disputed claims and allows for accurate budgeting by actively managing employee data each month. HR teams upload and administer policy details through the robust, reliable portal.

Gladis is also extremely cost effective as improved employee data means insurers are clearer on the risks and can price more accurately, leading to reduced premium costs over time. Gladis comes ‘free of charge’ to our clients.

Download Gladis Flyer

We’re pleased to let you know that Punter Southall Health & Protection Ltd has recently joined award-winning business, Howden, and that we are now part of the Hyperion Insurance Group.

Going forward we will now be known as Howden Employee Benefits & Wellbeing and to find out more about the extended range of services we can now offer you, please click here.

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